Sourced from: NepaliTelecom.com.
The Nepal Telecommunication Authority (NTA) recently issued a notice to all stakeholders requesting that telecom and internet services be maintained in flood-affected areas. Telecommunications and internet service have recently been disrupted in some parts of the country due to flooding and landslides. The floods and landslides, according to NTA, have caused no major damage to telecommunications and internet service infrastructure. The heavy rains, on the other hand, have caused some issues with telecommunications and internet services.
Disturbance in communication service
Several parts of the country are experiencing power outages as a result of floods and landslides. Optical fibers may have been damaged by floods, causing network service disruptions.
Despite the difficulties, service providers are committed to keeping the service operational. As a result, the National Telecommunications Authority (NTA) has asked residents in flood-affected areas to file complaints about telecommunications and internet service issues.
Challenges for consumers and service providers
The lack of mobile and internet service causes a slew of problems. It’s difficult to get updates from people trapped in flood-affected areas because there’s no way to communicate. Similarly, the rescue procedure becomes difficult.
Delivering telecom service to the affected area is a challenge for service providers. Although the damage caused by the flood and landslide is unavoidable, telecom companies are working to improve telecommunication service.
Nonetheless, the NTA has asked customers to notify them if they encounter any issues while using the service. The National Telecommunications Authority (NTA) appears to be gathering data on telecommunications and internet service outages caused by the recent flood. They will also request that the operators not add the problem to their capacity. However, if the primary cause of the problem is a power outage, they will have a difficult time finding a solution.